GiffGaff Mobile Phone Deals

GiffGaff is a mobile network that has been operating as a Mobile Virtual Network Operator (MVNO) since the tail end of 2009. They operate using the O2 network as a basis. They started by offering pay-as-you-go SIMs to 2G and 3G customers, and have grown from there. Their key feature and USP is the introduction of goodybags. 

The goodybags allow customers to choose a selection of things that they want to add to their account and only purchase exactly what they need. So if they want more minutes and less data they can do that. This means for a very bespoke and tailored experience for the customers and is one of the reasons for their popularity. 

GiffGaff Sim Only Deals

GiffGaff is a provider of SIMs and in fact, they start from the basis of offering customers a free SIM for their device. As mentioned above when you get your SIM you are able to purchase a number of different goodybags to add to your device these range through any amount of minutes, text and data to suit exactly what you need. So if you never text, you only have to get data and/or voice minutes for your device. This makes it a perfect SIM for many people particularly if they are upgrading from a pay-as-you-go SIM. If you link a credit or debit card to your account then you are able to set certain goodybags to automatically renew at the end of the month so that you are never without service and you don’t have to worry about managing your account. 

GiffGaff Extras

In one way all of GiffGaff’s goodybags are extras. This is because you are able to choose exactly what you want to add to your account each month and just use that. What GiffGaff also offers though is rewards to their customers that help other users out on the forums or refer their friends to GiffGaff. These GiffGaff rewards can then be used to purchase goodybags in the future. One other great bonus that GiffGaff gives you is a loyalty scheme which grants you extra data on your account when you have bought a certain number of goodybags. This makes for a very convenient way of managing your account. 

GiffGaff Coverage

GiffGaff utilizes the underlying O2 network to provide its coverage. This means that you will get great service in most parts of the country. This is particularly the case for urban areas, but it might be a little more patchy in very rural areas. GiffGaff does provide a webpage that allows you to check the network coverage in your area. Just go to and enter your postcode or location and it will tell you about the 4G and 3G network in your area. GiffGaff hasn’t yet embraced 5G, but when they do their website will have all the information that you need in order to make an informed choice about your network. 

GiffGaff Roaming

When you use your mobile phone abroad then it can often be expensive as you never know what you will be charged for your calls. GiffGaff currently doesn’t offer a specific goodybags for international calls. However, they should still be bound by the EU Roaming directive currently. This means that calls made anywhere in the EU should cost you exactly the same as making a call from the UK. 

If you are planning on travelling outside of the EU then you should ensure that you put sufficient credit onto your GiffGaff account to make sure that you are covered for any calls that you make. International calls can be really expensive so if you are travelling a lot you might want to look for an international SIM card that will cover you whilst you are abroad before switching back to your GiffGaff account when in the UK. 

GiffGaff Customer Service

GiffGaff has built its customer service around its friendly collection of users and customers. You will find a vibrant forum on their website where other users are always happy to help you with any problems that you have. This is great because it means it is easy to find someone that has had the same problem as you and get the help you need. Of course, if you help others too you will get GiffGaff rewards for it. If you come across a problem that can’t be handled by the community then they have customer service reps standing by to help you out. 

GiffGaff Tariffs

As mentioned above, GiffGaffs deals are all based around their goodybags and these come in a variety of different shapes and sizes to suit every pocket. They range from basic plans with a few minutes, text and data included all the way through to the all singing all dancing unlimited everything. This means that you can really pick and choose what you want. All of GiffGaffs SIMs are sold without contract, so you don’t have to buy any goodybags that you don’t want to. This means that if you are having a budget-conscious month then you are easily able to reduce your outgoings. You also aren’t tied to a particular handset, so if you want to switch devices then you can do so at any time, you just need to go out and buy the phone you want. 

GiffGaff Wi-Fi Calling

Wi-Fi calling is one of the newest features to be brought to mobile devices. It uses Voice of IP (VoIP) technology to enable you to use your Wi-Fi connection, rather than your mobile network to make a call. This means that if you are in an area where you have a spotty mobile signal, or your home say, has really thick walls, then you are able to use the Wi-Fi broadband connection to ensure that you can still speak to your loved ones with ease. 

Calls are super clear and easy to hear and you won’t even notice the difference in a Wi-Fi call over a network one. Because you are connected to the data you are also able to use your phone to check your email, send messages and even browse social media all whilst speaking to your loved ones. 

GiffGaff Tethering & Hotspots

Don’t you hate it when that one document you need is on your laptop and you are in a place with no Wi-Fi so you can’t email it? This is where your phone can be a lifesaver. Using the personal hotspot switch on your device will allow you to create your very own Wi-Fi hotspot that you can connect up to 8 devices to. This is great as it means you can get your laptop online from anywhere. 

Just be aware that this uses a lot of your data allowance to do so, and so unless you have an unlimited data plan then you might want to be careful about exactly what you use it for. But this is a great way to get any device that needs Wi-Fi online in a pinch.